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SHIPPING & RETURNS

Shipping Policy

Return & Exchange Policy

Thank you for visiting and shopping at ColorPlay.

The Following are the terms and conditions that constitute our Shipping Policy.

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Domestic Shipping Policy Shipment processing time All orders are processed within 2-3 business days.

 

Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

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Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout

WE DO NOT ACCEPT RETURNS ON ANY ITEMS, ONLY EXCHANGES ON CERTAIN ITEMS.

 

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

To be eligible for an exchange, your item must be unused and in the same condition that you received it.

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SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

If you are shipping an item back to us for exchange, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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